Terms and Conditions

Effective Date: November 11, 2025

1. Acceptance of Terms
By accessing and using ServicioCerrajero.com, you agree to comply with these terms and conditions in full. If you do not agree with any part of these terms, please do not use the website or our services.

2. Description of Services
ServicioCerrajero.com provides professional locksmith and security solutions in Puerto Rico, including:

Car key replacement without the original: Creation of new keys even when the original is not available.
Car key programming with transponder: Programming of electronic keys with chip technology.
Electric and magnetic locks: Installation, repair, and replacement of modern locking systems.
Security cameras: Consultation, installation, and configuration of surveillance systems.
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. Proof of Ownership
Before performing vehicle or property unlocking services, we may request documentation verifying ownership (valid ID and vehicle or property documentation).

4. Bookings and Payments
Payments must be made according to the method agreed upon through the platform or directly to the service provider.
Prices are subject to change without prior notice but will not affect services already contracted.
ServicioCerrajero.com is not responsible for delays caused by external factors such as traffic, weather, personnel availability, or emergencies.

5. Emergency and After-Hours Services
Services requested outside normal business hours or emergency services may incur additional charges.
Response times for emergencies may vary depending on location and availability.

6. Cancellations and Refunds
Cancellations must be made at least [X hours] in advance.
Some services may be non-refundable or subject to cancellation fees.
Refunds will be processed using the original payment method.

7. Warranties and Limitations
ServicioCerrajero.com guarantees that all work will be performed professionally.
The warranty applies only to defects caused by the service provided and does not cover misuse after completion.
We are not responsible for indirect damages, loss of personal property, or accidents resulting from the use of our services.

8. Use of the Website
Use of the website for illegal or fraudulent purposes is strictly prohibited.
We reserve the right to suspend or block access to users who violate these terms.

9. Privacy
All personal information provided will be handled in accordance with our Privacy Policy.
We will not share your data with third parties without your consent, except as required by law.

10. Intellectual Property
All website content (text, images, logos, software) is the property of ServicioCerrajero.com or its licensors.
Reproduction or modification without express authorization is prohibited.

11. Liability Regarding Vehicles and Security Systems
We are not responsible for pre-existing damage to vehicles or security systems.
Services will be performed with professional care; however, the user acknowledges that certain work may involve inherent risks.

12. Modifications to Terms
ServicioCerrajero.com reserves the right to update these terms at any time.
Changes will become effective upon publication on the website.

13. Governing Law and Jurisdiction
These terms are governed by the laws of Puerto Rico.
Any disputes shall be resolved in the competent courts of Puerto Rico.

14. Contact
For questions or inquiries regarding these terms, you may contact us at:

Email: info@serviciocerrajero.com
Phone: 787-664-5557